Based on public reviews and response behavior.
2,141 reviews over 2,996 days (about 22 per month). Busiest month: 30% of reviews. Languages: en 89%, unknown 9%, es 1%.
Legal & Compliance average: score 70.0, rating 4.51 stars, reply rate 50.5%, over 1,072 ranked companies · benchmark 30 Oct 2026
Score
84.4
Industry average 70.0
14.4 above average
Rating
4.47
Industry average 4.51
0.04 below average
Reply rate
—
Industry average 50.5%
not measured
Among ranked Legal & Compliance companies
Only companies with enough recent, scoreable reviews are ranked.
78% of reviews positive, 21% negative
Covering July 2026 — 294 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 17% negative and 1% neutral.
Share of theme mentions
Themes from the 2,141 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,072 ranked companies in Legal & Compliance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 84.4 places the company in the top quarter of about 1,100 ranked Legal & Compliance companies (75th percentile: 79). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 67% of reviews against an industry average of 50%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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