Customereye

Icon Offices

Legal & Complianceiconoffices.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 160 days (about 38 per month). Busiest month: 20% of reviews. Languages: en 100%.

Overall Score

85/100
Short observation window (160 days)
−1.3 vs. last month4.58 ★ average rating · 200 reviews
85/100 from 200 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Legal & Compliance average: score 69.4, rating 4.50 stars, reply rate 47.5%, over 1,425 ranked companies · benchmark 23 Oct 2026

Score

84.8

Industry average 69.4

15.4 above average

Rating

4.58

Industry average 4.50

0.08 above average

Reply rate

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Industry average 47.5%

not measured

Competitive Performance Rank

Among ranked Legal & Compliance companies

#204of 1425 ranked in Legal & Compliance
Top 14% · Top Tierup 306 from last month
#1 (best)#1425 (worst)
#202Peer
#203Peer
#204This company
#205Peer
#206Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

83% of reviews positive, 16% negative

83%
positive
  • Positive83%
  • Neutral2%
  • Negative16%

Sentiment Balance

Covering September 2026 — 38 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 16% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Response Speed
Hidden
Loyalty
Hidden
Communication
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Delivery Shipping
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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