Based on public reviews and response behavior.
100 reviews over 1,609 days (about 1.9 per month). Busiest month: 28% of reviews. Languages: en 92%, fr 5%, es 3%.
Software & Web Services average: score 60.3, rating 4.04 stars, reply rate 35.6%, over 2,348 ranked companies · benchmark 1 Nov 2026
Score
70.2
Industry average 60.3
9.9 above average
Rating
4.58
Industry average 4.04
0.54 above average
Reply rate
—
Industry average 35.6%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 23% negative
Covering November 2022 — 28 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 21% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,348 ranked companies in Software & Web Services (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.243). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 97% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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