Based on public reviews and response behavior.
100 reviews over 841 days (about 3.6 per month). Busiest month: 8% of reviews. Languages: en 99%, fr 1%.
Home Services average: score 71.4, rating 4.67 stars, reply rate 44.7%, over 2,039 ranked companies · benchmark 25 Oct 2026
Score
65.5
Industry average 71.4
5.9 below average
Rating
4.19
Industry average 4.67
0.48 below average
Reply rate
—
Industry average 44.7%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
71% of reviews positive, 28% negative
Covering September 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,039 ranked companies in Home Services (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.233 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.440). Review the worst months in the trend data to identify specific operational or product issues.
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