Lakings

Food & Beverage • United Kingdomlakings.co.uk

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

55/100

4.80 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#250of 551

Top 45% · Upper Half

#1 (best)#551 (worst)

#248Peer

#249Peer

#250This company

#251Peer

#252Peer

Overall Customer Sentiment

Above Average

87% of reviews positive, 11% negative

87%

positive

Positive87%
Neutral2%
Negative11%

Sentiment Balance

Covering December 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 589 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

26.9%

Delivery Shipping

24.3%

Customer Support

16.5%

Loyalty

14.5%

Response Speed

6.2%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW14/100

14/100

signal score

•Built from a negative-review share of 23.7% across this company's analyzed reviews.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

89.2%

4★

5.8%

3★

2.0%

2★

1.5%

1★

1.5%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 93.8% in the three months before that.

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