Customereye

KitchenAdvisor

General Retail & Marketplaces • United Stateskitchenadvisor.de

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

57/100
4.83 ★ average rating · 212 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#109of 359
Top 30% · Upper Half
#1 (best)#359 (worst)
#107Peer
#108Peer
#109This company
#110Peer
#111Peer

Overall Customer Sentiment

Above Average

89% of reviews positive, 8% negative

89%
positive
  • Positive89%
  • Neutral3%
  • Negative8%

Sentiment Balance

Covering August 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 155 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
33.7%
Product Quality
17.3%
Loyalty
13.0%
Response Speed
10.8%
Onboarding
7.7%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW19/100
19/100
signal score
  • Built from a negative-review share of 18.9% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
92.9%
4
3.8%
3
0.0%
2
0.5%
1
2.8%

Based on 212 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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