Customereye

Kismia

Entertainment & Events • United Stateskismia.com

Review data last updated .

Based on public reviews and response behavior.

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678 reviews over 1,729 days (about 12 per month). Busiest month: 10% of reviews. Languages: unknown 47%, en 35%, es 14%.

Overall Score

49/100
3.56 ★ average rating · 678 reviews
49/100 from 678 reviews over 22 months, high confidence.

Entertainment & Events average: score 60.7, rating 4.11 stars, reply rate 34.8%, over 1,178 ranked companies · benchmark 10 Oct 2026

Score

49.2

Industry average 60.7

11.5 below average

Rating

3.56

Industry average 4.11

0.55 below average

Reply rate

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Industry average 34.8%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#893of 1178 ranked in Entertainment & Events
Top 76% · Bottom Tierdown 16 from last month
#1 (best)#1178 (worst)
#891Peer
#892Peer
#893This company
#894Peer
#895Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

43% of reviews positive, 56% negative

43%
positive
  • Positive43%
  • Neutral2%
  • Negative56%

Sentiment Balance

Covering August 2026 — 40 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 45% of reviews in this period, with 53% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Pricing
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Customer Support
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Product Quality
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Communication
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Onboarding
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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