Based on public reviews and response behavior.
76 reviews over 1,563 days (about 1.5 per month). Busiest month: 15% of reviews. Languages: en 96%, fr 4%.
General Retail & Marketplaces average: score 64.8, rating 4.32 stars, reply rate 35.5%, over 3,027 ranked companies · benchmark 24 Oct 2026
Score
73.3
Industry average 64.8
8.5 above average
Rating
4.47
Industry average 4.32
0.15 above average
Reply rate
—
Industry average 35.5%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
90% of reviews positive, 11% negative
Covering April 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes extracted from 76 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,027 ranked companies in General Retail & Marketplaces (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 4% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 47 mentions with a sentiment score of 93.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
