Customereye

Kids Discover

Schools & Academic Education • United Stateskidsdiscover.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

56/100
4.61 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#123of 203
Top 61% · Mid Pack
#1 (best)#203 (worst)
#121Peer
#122Peer
#123This company
#124Peer
#125Peer

Overall Customer Sentiment

Mid Pack

88% of reviews positive, 10% negative

88%
positive
  • Positive88%
  • Neutral2%
  • Negative10%

Sentiment Balance

Covering September 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 576 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
35.5%
Customer Support
17.0%
Loyalty
13.2%
Onboarding
11.9%
Pricing
5.7%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW13/100
13/100
signal score
  • Built from a negative-review share of 22.7% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
74.3%
4
16.8%
3
6.2%
2
1.0%
1
1.7%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 85.7% in the three months before that.

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