Customereye

eFoodHandlers, Inc.

Schools & Academic Education • United Statesefoodhandlers.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

50/100
−14.3 vs. last month4.78 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#173of 203
Top 85% · Bottom Tier
#1 (best)#203 (worst)
#171Peer
#172Peer
#173This company
#174Peer
#175Peer

Overall Customer Sentiment

Below Average

79% of reviews positive, 19% negative

79%
positive
  • Positive79%
  • Neutral3%
  • Negative19%

Sentiment Balance

Covering September 2024 — 39 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 31% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
43.4%
Product Quality
14.5%
Customer Support
12.6%
Response Speed
8.2%
Loyalty
8.1%

Most feedback concerns Onboarding.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM39/100
39/100
signal score
  • Built from a negative-review share of 39.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
86.5%
4
9.2%
3
2.0%
2
0.7%
1
1.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 97.5% of reviews in the last three months were positive, compared with 97.9% in the three months before that.

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