Software & Web Serviceskeywrld.com
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 629 days (about 4.8 per month). Busiest month: 25% of reviews. Languages: en 79%, es 19%, cs 1%.
Software & Web Services average: score 60.7, rating 4.06 stars, reply rate 34.1%, over 3,306 ranked companies · benchmark 23 Oct 2026
Score
57.2
Industry average 60.7
3.5 below average
Rating
3.46
Industry average 4.06
0.60 below average
Reply rate
—
Industry average 34.1%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
55% of reviews positive, 42% negative
Covering September 2025 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,306 ranked companies in Software & Web Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.130 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 21% of reviews against an industry average of 34%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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