Customereye

Kartel Watches

General Retail & Marketplaceskartel.co.uk

Review data last updated .

Based on public reviews and response behavior.

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142 reviews over 373 days (about 12 per month). Busiest month: 12% of reviews. Languages: en 100%.

Overall Score

57/100
4.58 ★ average rating · 142 reviews
57/100 from 142 reviews over 13 months, moderate confidence.

General Retail & Marketplaces average: score 64.8, rating 4.32 stars, reply rate 35.5%, over 3,027 ranked companies · benchmark 23 Oct 2026

Score

57.4

Industry average 64.8

7.4 below average

Rating

4.58

Industry average 4.32

0.26 above average

Reply rate

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Industry average 35.5%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#2098of 3027 ranked in General Retail & Marketplaces
Top 69% · Mid Packup 244 from last month
#1 (best)#3027 (worst)
#2096Peer
#2097Peer
#2098This company
#2099Peer
#2100Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

86% of reviews positive, 14% negative

86%
positive
  • Positive86%
  • Neutral0%
  • Negative14%

Sentiment Balance

Covering September 2026 — 6 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Customer Support
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Loyalty
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Communication
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Value For Money
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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