Customereye

Kardinal Independent Living

Healthcare & Medicalkardinalindependentliving.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 291 days (about 21 per month). Busiest month: 18% of reviews. Languages: en 100%.

Overall Score

64/100
+39.7 vs. last month4.20 ★ average rating · 200 reviews
64/100 from 200 reviews over 10 months, moderate confidence.

Healthcare & Medical average: score 66.5, rating 4.38 stars, reply rate 44.7%, over 2,989 ranked companies · benchmark 24 Oct 2026

Score

64.4

Industry average 66.5

2.1 below average

Rating

4.20

Industry average 4.38

0.18 below average

Reply rate

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Industry average 44.7%

not measured

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#1691of 2989 ranked in Healthcare & Medical
Top 57% · Mid Packup 549 from last month
#1 (best)#2989 (worst)
#1689Peer
#1690Peer
#1691This company
#1692Peer
#1693Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

79% of reviews positive, 20% negative

79%
positive
  • Positive79%
  • Neutral2%
  • Negative20%

Sentiment Balance

Covering August 2026 — 7 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 14% negative and 14% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Delivery Shipping
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Communication
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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