Based on public reviews and response behavior.
124 reviews over 1,902 days (about 2 per month). Busiest month: 18% of reviews. Languages: en 91%, unknown 5%, de 2%.
Apparel & Fashion average: score 63.5, rating 4.26 stars, reply rate 38.3%, over 2,186 ranked companies · benchmark 12 Oct 2026
Score
53.9
Industry average 63.5
9.6 below average
Rating
3.34
Industry average 4.26
0.92 below average
Reply rate
—
Industry average 38.3%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
54% of reviews positive, 44% negative
Covering June 2026 — 15 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 53% of reviews in this period, with 40% negative and 7% neutral.
Share of theme mentions
Themes extracted from 124 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,186 ranked companies in Apparel & Fashion (benchmark 12 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.461 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 53.9 sits in the bottom quarter of about 2,200 ranked Apparel & Fashion companies (25th percentile: 54, median: 63). The weakest topic and the reply rate are the two levers that move this score fastest.
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