JPHA

Food & Beverage • United Kingdomjpha.co.uk

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

56/100

+0.5 vs. last month4.94 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#224of 551

Top 41% · Upper Half

#1 (best)#551 (worst)

#222Peer

#223Peer

#224This company

#225Peer

#226Peer

Overall Customer Sentiment

Above Average

88% of reviews positive, 11% negative

88%

positive

Positive88%
Neutral1%
Negative11%

Sentiment Balance

Covering December 2024 — 19 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

23.3%

Product Quality

16.9%

Response Speed

16.3%

Pricing

12.5%

Customer Support

10.8%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM24/100

24/100

signal score

•Built from a negative-review share of 23.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

96.8%

4★

1.2%

3★

1.3%

2★

0.2%

1★

0.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 98.8% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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