Customereye

Joist

Software & Web Servicesjoist.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

74 reviews over 312 days (about 7.2 per month). Busiest month: 66% of reviews — one month dominates this sample. Languages: en 99%, fr 1%.

Overall Score

70/100
+50.0 vs. last month4.58 ★ average rating · 74 reviews
70/100 from 74 reviews over 6 months, limited confidence. one month holds 66% of the reviews.

Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,145 ranked companies · benchmark 24 Oct 2026

Score

70.3

Industry average 61.8

8.5 above average

Rating

4.58

Industry average 4.15

0.43 above average

Reply rate

—

Industry average 34.4%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#1014of 3145 ranked in Software & Web Services
Top 32% · Upper Halfup 839 from last month
#1 (best)#3145 (worst)
#1012Peer
#1013Peer
#1014This company
#1015Peer
#1016Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

78% of reviews positive, 22% negative

78%
positive
  • Positive78%
  • Neutral0%
  • Negative22%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Onboarding
Hidden
Pricing
Hidden
Problem Resolution
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Software & Web Services