Customereye

Johnsonlawgroup

Legal & Compliance • United Kingdomjohnsonlawgroup.co.uk

Review data last updated .

Based on public reviews and response behavior.

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114 reviews over 314 days (about 11 per month). Busiest month: 42% of reviews. Languages: en 73%, unknown 25%, nl 2%.

Overall Score

70/100
−50.0 vs. last month4.50 ★ average rating · 114 reviews
70/100 from 114 reviews over 7 months, moderate confidence.

Legal & Compliance average: score 69.9, rating 4.51 stars, reply rate 50.2%, over 1,085 ranked companies · benchmark 1 Nov 2026

Score

69.8

Industry average 69.9

in line with average

Rating

4.50

Industry average 4.51

in line with average

Reply rate

—

Industry average 50.2%

not measured

Competitive Performance Rank

Among ranked Legal & Compliance companies

#623of 1085 ranked in Legal & Compliance
Top 57% · Mid Packdown 387 from last month
#1 (best)#1085 (worst)
#621Peer
#622Peer
#623This company
#624Peer
#625Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

77% of reviews positive, 21% negative

77%
positive
  • Positive77%
  • Neutral2%
  • Negative21%

Sentiment Balance

Covering May 2026 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Onboarding
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Customer Support
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Communication
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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