Joe's Airport Parking

Automotive & Mobility • Los Angelesjoesairportparking.com

Review data last updated August 10, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

41/100

−3.9 vs. last month3.82 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#213of 265

Top 80% · Bottom Tier

#1 (best)#265 (worst)

#211Peer

#212Peer

#213This company

#214Peer

#215Peer

Overall Customer Sentiment

Below Average

59% of reviews positive, 41% negative

59%

positive

Positive59%
Neutral1%
Negative41%

Sentiment Balance

Covering November 2019 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 569 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2019.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

18.8%

Loyalty

18.8%

Response Speed

16.8%

Product Quality

13.4%

Pricing

9.1%

Most feedback concerns Customer Support.

The most common complaint theme is Loyalty, making up 18.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM44/100

44/100

signal score

•Built from a negative-review share of 48.0% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.8avg rating

5★

51.3%

4★

17.0%

3★

8.7%

2★

8.2%

1★

14.8%

Based on 600 analyzed reviews. Sentiment is improving: 66.7% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

Unlock full insights