JOBY

Tech & Electronics • Italyjoby.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

49/100

+6.7 vs. last month4.27 ★ average rating · 601 reviews

Competitive Performance Rank

Among fully-analyzed Tech & Electronics companies

#93of 127

Top 73% · Mid Pack

#1 (best)#127 (worst)

#91Peer

#92Peer

#93This company

#94Peer

#95Peer

Overall Customer Sentiment

Mid Pack

73% of reviews positive, 26% negative

73%

positive

Positive73%
Neutral1%
Negative26%

Sentiment Balance

Covering September 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 590 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

19.1%

Product Quality

18.8%

Response Speed

12.5%

Customer Support

11.8%

Communication

11.5%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW18/100

18/100

signal score

•Built from a negative-review share of 26.0% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

73.0%

4★

7.8%

3★

4.0%

2★

3.5%

1★

11.6%

Based on 601 analyzed reviews. Sentiment is improving: 88.9% of reviews in the last three months were positive, compared with 69.2% in the three months before that.

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