Customereye

JOBY

Tech & Electronics • United Statesjoby.com

Review data last updated .

Based on public reviews and response behavior.

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101 reviews over 1,064 days (about 2.9 per month). Busiest month: 11% of reviews. Languages: en 63%, de 20%, fr 12%.

Overall Score

80/100
−26.7 vs. last month4.18 ★ average rating · 101 reviews
80/100 from 101 reviews over 16 months, moderate confidence.

Tech & Electronics average: score 61.1, rating 4.25 stars, reply rate 29.4%, over 821 ranked companies · benchmark 30 Oct 2026

Score

80.2

Industry average 61.1

19.1 above average

Rating

4.18

Industry average 4.25

0.07 below average

Reply rate

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Industry average 29.4%

not measured

Competitive Performance Rank

Among ranked Tech & Electronics companies

#86of 821 ranked in Tech & Electronics
Top 10% · Top Tierdown 25 from last month
#1 (best)#821 (worst)
#84Peer
#85Peer
#86This company
#87Peer
#88Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

70% of reviews positive, 30% negative

70%
positive
  • Positive70%
  • Neutral0%
  • Negative30%

Sentiment Balance

Covering March 2025 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Response Speed
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Customer Support
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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