iRepairMan.co.uk We repair at your place same day!

Tech & Electronics • United Kingdomirepairman.co.uk

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

52/100

−37.5 vs. last month4.64 ★ average rating · 531 reviews

Competitive Performance Rank

Among fully-analyzed Tech & Electronics companies

#68of 127

Top 54% · Mid Pack

#1 (best)#127 (worst)

#66Peer

#67Peer

#68This company

#69Peer

#70Peer

Overall Customer Sentiment

Mid Pack

80% of reviews positive, 19% negative

80%

positive

Positive80%
Neutral1%
Negative19%

Sentiment Balance

Covering October 2024 — 8 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 38% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 505 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

20.2%

Communication

14.6%

Loyalty

13.9%

Product Quality

13.5%

Response Speed

11.8%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW18/100

18/100

signal score

•Built from a negative-review share of 22.0% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

87.6%

4★

4.1%

3★

0.6%

2★

0.6%

1★

7.2%

Based on 531 analyzed reviews. Sentiment is improving: 83.3% of reviews in the last three months were positive, compared with 69.0% in the three months before that.

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