Based on public reviews and response behavior.
284 reviews over 552 days (about 16 per month). Busiest month: 72% of reviews — one month dominates this sample. Languages: en 78%, unknown 22%, so 0%.
Professional Certification & Skills average: score 71.9, rating 4.63 stars, reply rate 43.8%, over 967 ranked companies · benchmark 30 Oct 2026
Score
63.7
Industry average 71.9
8.2 below average
Rating
4.33
Industry average 4.63
0.30 below average
Reply rate
—
Industry average 43.8%
not measured
Among ranked Professional Certification & Skills companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 28% negative
Covering August 2026 — 203 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 19% negative and 2% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 284 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 967 ranked companies in Professional Certification & Skills (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.526). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 84% of reviews against an industry average of 44%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
Unlock the full report — $4.99
