Global Edulink

Professional Certification & Skills • United Kingdomglobaledulink.co.uk

Review data last updated August 10, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

57/100

−3.8 vs. last month4.72 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#129of 281

Top 46% · Upper Half

#1 (best)#281 (worst)

#127Peer

#128Peer

#129This company

#130Peer

#131Peer

Overall Customer Sentiment

Above Average

89% of reviews positive, 10% negative

89%

positive

Positive89%
Neutral1%
Negative10%

Sentiment Balance

Covering November 2024 — 14 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

25.8%

Product Quality

15.4%

Loyalty

14.8%

Response Speed

10.9%

Onboarding

8.5%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM39/100

39/100

signal score

•Built from a negative-review share of 20.3% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

86.0%

4★

9.0%

3★

0.5%

2★

0.2%

1★

4.3%

Based on 600 analyzed reviews. Sentiment is slipping: 89.6% of reviews in the last three months were positive, compared with 95.5% in the three months before that.

Unlock full insights