Based on public reviews and response behavior.
600 reviews over 190 days (about 96 per month). Busiest month: 35% of reviews.
Apparel & Fashion average: score 62.9, rating 4.25 stars, reply rate 39.8%, over 1,693 ranked companies · benchmark 7 Oct 2026
Score
71.5
Industry average 62.9
8.6 above average
Rating
4.78
Industry average 4.25
0.53 above average
Reply rate
—
Industry average 39.8%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
88% of reviews positive, 10% negative
Covering October 2024 — 201 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 8% negative and 1% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,693 ranked companies in Apparel & Fashion (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.112). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 62% of reviews against an industry average of 40%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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