JLUXLABEL

Apparel & Fashion • United Statesjluxlabel.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

72/100

4.78 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#10of 330

Top 3% · Top Tier

#1 (best)#330 (worst)

#8Peer

#9Peer

#10This company

#11Peer

#12Peer

Overall Customer Sentiment

Category Leader

88% of reviews positive, 10% negative

88%

positive

Positive88%
Neutral2%
Negative10%

Sentiment Balance

Covering October 2024 — 201 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 8% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

29.1%

Delivery Shipping

19.9%

Loyalty

15.3%

Response Speed

11.8%

Pricing

7.4%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW1/100

1/100

signal score

•Built from a negative-review share of 8.7% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

90.0%

4★

5.2%

3★

0.8%

2★

1.0%

1★

3.0%

Based on 600 analyzed reviews. Sentiment is improving: 95.5% of reviews in the last three months were positive, compared with 63.6% in the three months before that.

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