Customereye

JAKI London

Apparel & Fashionjaki.co.uk

Review data last updated .

Based on public reviews and response behavior.

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199 reviews over 30 days (about 202 per month). Busiest month: 63% of reviews — one month dominates this sample. Languages: en 92%, de 4%, fr 2%.

Overall Score

55/100
Short observation window (30 days)
−5.6 vs. last month4.46 ★ average rating · 199 reviews
55/100 from 199 reviews over 2 months, moderate confidence. trend not shown: window under six months. one month holds 63% of the reviews.

Apparel & Fashion average: score 56.7, rating 4.08 stars, reply rate 38.6%, over 594 ranked companies · benchmark 21 Sept 2026

Score

54.6

Industry average 56.7

2.1 below average

Rating

4.46

Industry average 4.08

0.38 above average

Reply rate

Industry average 38.6%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#316of 594 ranked in Apparel & Fashion
Top 53% · Mid Pack
#1 (best)#594 (worst)
#314Peer
#315Peer
#316This company
#317Peer
#318Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

78% of reviews positive, 20% negative

78%
positive
  • Positive78%
  • Neutral2%
  • Negative20%

Sentiment Balance

Covering September 2026 — 125 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 22% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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