Customereye

I Wonder What’s Next

Food & Beverageiwonderwhatsnext.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 130 days (about 47 per month). Busiest month: 34% of reviews. Languages: en 100%.

Overall Score

56/100
Short observation window (130 days)
−9.0 vs. last month4.71 ★ average rating · 200 reviews
56/100 from 200 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Food & Beverage average: score 62.0, rating 4.24 stars, reply rate 33.3%, over 2,792 ranked companies · benchmark 12 Oct 2026

Score

56.4

Industry average 62.0

5.6 below average

Rating

4.71

Industry average 4.24

0.47 above average

Reply rate

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Industry average 33.3%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#1800of 2792 ranked in Food & Beverage
Top 64% · Mid Packdown 54 from last month
#1 (best)#2792 (worst)
#1798Peer
#1799Peer
#1800This company
#1801Peer
#1802Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral2%
  • Negative12%

Sentiment Balance

Covering September 2026 — 24 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 21% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Pricing
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Problem Resolution
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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