Inogen

Construction & Industrial • United Statesinogen.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

58/100

−68.8 vs. last month3.89 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#141of 404

Top 35% · Upper Half

#1 (best)#404 (worst)

#139Peer

#140Peer

#141This company

#142Peer

#143Peer

Overall Customer Sentiment

Above Average

62% of reviews positive, 35% negative

62%

positive

Positive62%
Neutral3%
Negative35%

Sentiment Balance

Covering September 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

19.7%

Loyalty

14.4%

Product Quality

12.2%

Onboarding

9.7%

Delivery Shipping

9.6%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 19.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM35/100

35/100

signal score

•Built from a negative-review share of 39.3% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating

5★

54.8%

4★

15.5%

3★

8.2%

2★

6.5%

1★

15.0%

Based on 600 analyzed reviews. Sentiment is improving: 84.2% of reviews in the last three months were positive, compared with 76.2% in the three months before that.

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