Customereye

IngramSpark

Media & Content • United Statesingramspark.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 1,163 days (about 16 per month). Busiest month: 6% of reviews.

Overall Score

51/100
+36.3 vs. last month2.78 ★ average rating · 600 reviews
51/100 from 600 reviews over 38 months, high confidence.

Media & Content average: score 60.6, rating 4.00 stars, reply rate 32.0%, over 1,113 ranked companies · benchmark 23 Oct 2026

Score

50.6

Industry average 60.6

10.0 below average

Rating

2.78

Industry average 4.00

1.22 below average

Reply rate

—

Industry average 32.0%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#834of 1113 ranked in Media & Content
Top 75% · Mid Packup 71 from last month
#1 (best)#1113 (worst)
#832Peer
#833Peer
#834This company
#835Peer
#836Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

50% of reviews positive, 49% negative

50%
positive
  • Positive50%
  • Neutral2%
  • Negative49%

Sentiment Balance

Covering October 2024 — 11 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 27% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Communication
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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