Based on public reviews and response behavior.
1,000 reviews over 522 days (about 58 per month). Busiest month: 9% of reviews. Languages: en 98%, unknown 2%, fr 0%.
Home & Living average: score 67.3, rating 4.41 stars, reply rate 44.7%, over 5,714 ranked companies · benchmark 1 Nov 2026
Score
71.1
Industry average 67.3
3.8 above average
Rating
4.42
Industry average 4.41
in line with average
Reply rate
—
Industry average 44.7%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
78% of reviews positive, 20% negative
Covering July 2026 — 32 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 22% negative and 3% neutral.
Share of theme mentions
Themes from the 1,000 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,714 ranked companies in Home & Living (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Customer Support" is the strongest recurring theme in the reviews: 652 mentions with a sentiment score of 80.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.