Lending & Consumer Financeinformedfinancialplanning.co.uk
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 1,882 days (about 1.6 per month). Busiest month: 6% of reviews. Languages: en 100%.
Lending & Consumer Finance average: score 67.1, rating 4.44 stars, reply rate 47.1%, over 2,059 ranked companies · benchmark 17 Oct 2026
Score
94.3
Industry average 67.1
27.2 above average
Rating
4.98
Industry average 4.44
0.54 above average
Reply rate
—
Industry average 47.1%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
95% of reviews positive, 4% negative
Covering September 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,059 ranked companies in Lending & Consumer Finance (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 94.3 places the company in the top quarter of about 1,900 ranked Lending & Consumer Finance companies (75th percentile: 77). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 100% of reviews against an industry average of 48%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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