Infinity Massage Chairs

Beauty & Wellness • United Statesinfinitymassagechairs.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

67/100

+22.2 vs. last month4.42 ★ average rating · 582 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#80of 351

Top 23% · Top Tier

#1 (best)#351 (worst)

#78Peer

#79Peer

#80This company

#81Peer

#82Peer

Overall Customer Sentiment

Category Leader

79% of reviews positive, 20% negative

79%

positive

Positive79%
Neutral1%
Negative20%

Sentiment Balance

Covering August 2024 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 554 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

18.1%

Product Quality

16.5%

Delivery Shipping

11.9%

Loyalty

11.4%

Problem Resolution

10.9%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM40/100

40/100

signal score

•Built from a negative-review share of 25.0% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating

5★

74.4%

4★

11.3%

3★

4.1%

2★

2.4%

1★

7.7%

Based on 582 analyzed reviews. Sentiment is slipping: 87.5% of reviews in the last three months were positive, compared with 94.4% in the three months before that.

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