Customereye

Imprint Plus - Badges, ID & Signs

Printing & Signage • Canadaimprintplus.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

49/100
+42.5 vs. last month4.40 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Printing & Signage companies

#208of 232
Top 90% · Bottom Tier
#1 (best)#232 (worst)
#206Peer
#207Peer
#208This company
#209Peer
#210Peer

Overall Customer Sentiment

Below Average

74% of reviews positive, 24% negative

74%
positive
  • Positive74%
  • Neutral2%
  • Negative24%

Sentiment Balance

Covering October 2024 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 585 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
20.2%
Delivery Shipping
18.6%
Product Quality
15.4%
Response Speed
14.0%
Onboarding
9.1%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 2.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM39/100
39/100
signal score
  • Built from a negative-review share of 38.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating
5
75.2%
4
8.2%
3
6.0%
2
3.0%
1
7.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 93.1% of reviews in the last three months were positive, compared with 96.7% in the three months before that.

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