Customereye

Imbuygold

Gaming & Esportsimbuygold.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

51/100
−12.5 vs. last month4.85 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#148of 259
Top 57% · Mid Pack
#1 (best)#259 (worst)
#146Peer
#147Peer
#148This company
#149Peer
#150Peer

Overall Customer Sentiment

Mid Pack

79% of reviews positive, 20% negative

79%
positive
  • Positive79%
  • Neutral2%
  • Negative20%

Sentiment Balance

Covering March 2017 — 8 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 38% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2017.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Response Speed
25.6%
Customer Support
21.8%
Loyalty
13.0%
Delivery Shipping
11.4%
Product Quality
9.6%

Most feedback concerns Response Speed.

The most common complaint theme is Communication, making up 2.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100
27/100
signal score
  • Built from a negative-review share of 20.7% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
94.7%
4
1.8%
3
0.2%
2
0.5%
1
2.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 91.3% of reviews in the last three months were positive, compared with 92.3% in the three months before that.

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