Customereye

RetroViewer

Gifts & Party Supplies • United Statesimage3d.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

70/100
+1.1 vs. last month4.86 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gifts & Party Supplies companies

#18of 149
Top 12% · Top Tier
#1 (best)#149 (worst)
#16Peer
#17Peer
#18This company
#19Peer
#20Peer

Overall Customer Sentiment

Category Leader

93% of reviews positive, 7% negative

93%
positive
  • Positive93%
  • Neutral1%
  • Negative7%

Sentiment Balance

Covering October 2024 — 46 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 96% of reviews in this period, with 4% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
25.2%
Delivery Shipping
18.1%
Response Speed
15.4%
Onboarding
12.7%
Loyalty
12.4%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW13/100
13/100
signal score
  • Built from a negative-review share of 12.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
92.7%
4
3.5%
3
2.0%
2
1.2%
1
0.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 97.7% of reviews in the last three months were positive, compared with 98.3% in the three months before that.

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