Customereye

IDEAL OF SWEDEN

General Retail & Marketplaces • United Statesidealofsweden.ca

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

47/100
−27.3 vs. last month3.70 ★ average rating · 468 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#266of 359
Top 74% · Mid Pack
#1 (best)#359 (worst)
#264Peer
#265Peer
#266This company
#267Peer
#268Peer

Overall Customer Sentiment

Mid Pack

70% of reviews positive, 29% negative

70%
positive
  • Positive70%
  • Neutral1%
  • Negative29%

Sentiment Balance

Covering July 2021 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 464 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2021.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
18.4%
Communication
17.3%
Delivery Shipping
16.8%
Loyalty
12.0%
Response Speed
11.5%

Most feedback concerns Product Quality.

The most common complaint theme is Pricing, making up 9.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM42/100
42/100
signal score
  • Built from a negative-review share of 35.7% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.7avg rating
5
54.7%
4
9.8%
3
7.3%
2
7.1%
1
21.2%

Based on 468 analyzed reviews. Sentiment is holding steady: 75.7% of reviews in the last three months were positive, compared with 79.7% in the three months before that.

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