Based on public reviews and response behavior.
72 reviews over 1,088 days (about 2 per month). Busiest month: 17% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Lending & Consumer Finance average: score 67.4, rating 4.40 stars, reply rate 44.1%, over 2,601 ranked companies · benchmark 21 Oct 2026
Score
75.4
Industry average 67.4
8.0 above average
Rating
4.81
Industry average 4.40
0.41 above average
Reply rate
—
Industry average 44.1%
not measured
Not ranked
no reviews in the last 12 months
96% of reviews positive, 4% negative
Covering March 2018 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 72 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,601 ranked companies in Lending & Consumer Finance (benchmark 21 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 48 mentions with a sentiment score of 92.90/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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