Customereye

I-Support Business

Professional Servicesi-support-business.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

74 reviews over 991 days (about 2.3 per month). Busiest month: 73% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

71/100
Short observation window (991 days)
−11.1 vs. last month4.99 ★ average rating · 74 reviews
71/100 from 74 reviews over 2 months, limited confidence. trend not shown: window under six months. one month holds 73% of the reviews.

Professional Services average: score 66.2, rating 4.38 stars, reply rate 42.8%, over 1,436 ranked companies · benchmark 23 Oct 2026

Score

71.4

Industry average 66.2

5.2 above average

Rating

4.99

Industry average 4.38

0.61 above average

Reply rate

—

Industry average 42.8%

not measured

Competitive Performance Rank

Among ranked Professional Services companies

#582of 1436 ranked in Professional Services
Top 41% · Upper Halfdown 39 from last month
#1 (best)#1436 (worst)
#580Peer
#581Peer
#582This company
#583Peer
#584Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

99% of reviews positive, 1% negative

99%
positive
  • Positive99%
  • Neutral0%
  • Negative1%

Sentiment Balance

Covering December 2023 — 9 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Product Quality
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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