Based on public reviews and response behavior.
200 reviews over 343 days (about 18 per month). Busiest month: 12% of reviews. Languages: en 95%, unknown 5%, nl 1%.
Professional Services average: score 66.0, rating 4.35 stars, reply rate 45.1%, over 1,150 ranked companies · benchmark 30 Oct 2026
Score
71.3
Industry average 66.0
5.3 above average
Rating
4.80
Industry average 4.35
0.45 above average
Reply rate
—
Industry average 45.1%
not measured
Among ranked Professional Services companies
Only companies with enough recent, scoreable reviews are ranked.
88% of reviews positive, 12% negative
Covering October 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.
Share of theme mentions
Themes from the 200 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,150 ranked companies in Professional Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 2% of reviews against an industry average of 45%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 97 mentions with a sentiment score of 88.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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