Based on public reviews and response behavior.
79 reviews over 352 days (about 6.8 per month). Busiest month: 18% of reviews. Languages: en 100%.
Beauty & Wellness average: score 66.1, rating 4.34 stars, reply rate 39.5%, over 2,430 ranked companies · benchmark 25 Oct 2026
Score
44.8
Industry average 66.1
21.3 below average
Rating
2.11
Industry average 4.34
2.23 below average
Reply rate
—
Industry average 39.5%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
39% of reviews positive, 60% negative
Covering October 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 79 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,430 ranked companies in Beauty & Wellness (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.361 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 44.8 sits in the bottom quarter of about 2,400 ranked Beauty & Wellness companies (25th percentile: 57, median: 67). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99