Customereye

Humblefax

Professional Services • United Stateshumblefax.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 23 days (about 132 per month). Busiest month: 86% of reviews — one month dominates this sample. Languages: en 85%, unknown 14%, fr 1%.

Overall Score

56/100
Short observation window (23 days)
+9.2 vs. last month4.62 ★ average rating · 100 reviews
56/100 from 100 reviews over 2 months, limited confidence. trend not shown: window under six months. one month holds 86% of the reviews.

Professional Services average: score 66.2, rating 4.38 stars, reply rate 42.8%, over 1,436 ranked companies · benchmark 23 Oct 2026

Score

55.8

Industry average 66.2

10.4 below average

Rating

4.62

Industry average 4.38

0.24 above average

Reply rate

—

Industry average 42.8%

not measured

Competitive Performance Rank

Among ranked Professional Services companies

#1122of 1436 ranked in Professional Services
Top 78% · Bottom Tierup 132 from last month
#1 (best)#1436 (worst)
#1120Peer
#1121Peer
#1122This company
#1123Peer
#1124Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

85% of reviews positive, 15% negative

85%
positive
  • Positive85%
  • Neutral0%
  • Negative15%

Sentiment Balance

Covering August 2026 — 14 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 93% of reviews in this period, with 7% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Onboarding
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Customer Support
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Product Quality
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Delivery Shipping
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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