Customereye

Hughes

Appliances & Home Electronics • United Kingdomhughes.co.uk

Review data last updated .

Based on public reviews and response behavior.

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286 reviews over 979 days (about 8.9 per month). Busiest month: 49% of reviews. Languages: en 98%, unknown 1%, da 0%.

Overall Score

65/100
3.39 ★ average rating · 286 reviews
65/100 from 286 reviews over 10 months, moderate confidence.

Appliances & Home Electronics average: score 59.2, rating 4.02 stars, reply rate 33.4%, over 1,074 ranked companies · benchmark 24 Oct 2026

Score

65.4

Industry average 59.2

6.2 above average

Rating

3.39

Industry average 4.02

0.63 below average

Reply rate

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Industry average 33.4%

not measured

Competitive Performance Rank

Among ranked Appliances & Home Electronics companies

#448of 1074 ranked in Appliances & Home Electronics
Top 42% · Upper Half
#1 (best)#1074 (worst)
#446Peer
#447Peer
#448This company
#449Peer
#450Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

60% of reviews positive, 38% negative

60%
positive
  • Positive60%
  • Neutral2%
  • Negative38%

Sentiment Balance

Covering August 2026 — 140 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 23% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Customer Support
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Product Quality
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Loyalty
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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