Apparel & Fashion • United Stateshotchocolatedesign.com
Review data last updated .
Based on public reviews and response behavior.
600 reviews over 276 days (about 66 per month). Busiest month: 17% of reviews.
Apparel & Fashion average: score 63.4, rating 4.26 stars, reply rate 38.2%, over 2,170 ranked companies · benchmark 11 Oct 2026
Score
68.2
Industry average 63.4
4.8 above average
Rating
4.74
Industry average 4.26
0.48 above average
Reply rate
—
Industry average 38.2%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
88% of reviews positive, 11% negative
Covering October 2024 — 55 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,170 ranked companies in Apparel & Fashion (benchmark 11 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 98% of reviews against an industry average of 38%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 278 mentions with a sentiment score of 84.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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