Hospitable

Software & Web Services • United Stateshospitable.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

56/100

+25.0 vs. last month4.69 ★ average rating · 420 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#121of 363

Top 33% · Upper Half

#1 (best)#363 (worst)

#119Peer

#120Peer

#121This company

#122Peer

#123Peer

Overall Customer Sentiment

Above Average

88% of reviews positive, 10% negative

88%

positive

Positive88%
Neutral2%
Negative10%

Sentiment Balance

Covering August 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 391 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

22.2%

Product Quality

19.3%

Loyalty

12.9%

Communication

10.6%

Pricing

8.1%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW6/100

6/100

signal score

•Built from a negative-review share of 15.7% across this company's analyzed reviews.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

84.8%

4★

8.1%

3★

1.9%

2★

1.4%

1★

3.8%

Based on 420 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 73.1% in the three months before that.

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