Customereye

HomeStars

Professional Serviceshomestars.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 91 days (about 67 per month). Busiest month: 41% of reviews. Languages: en 100%.

Overall Score

72/100
Short observation window (91 days)
−9.2 vs. last month4.42 ★ average rating · 200 reviews
72/100 from 200 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Professional Services average: score 66.2, rating 4.38 stars, reply rate 42.8%, over 1,436 ranked companies · benchmark 23 Oct 2026

Score

72.1

Industry average 66.2

5.9 above average

Rating

4.42

Industry average 4.38

0.04 above average

Reply rate

—

Industry average 42.8%

not measured

Competitive Performance Rank

Among ranked Professional Services companies

#559of 1436 ranked in Professional Services
Top 39% · Upper Halfup 39 from last month
#1 (best)#1436 (worst)
#557Peer
#558Peer
#559This company
#560Peer
#561Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

81% of reviews positive, 18% negative

81%
positive
  • Positive81%
  • Neutral2%
  • Negative18%

Sentiment Balance

Covering September 2026 — 45 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 22% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Product Quality
Hidden
Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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