Customereye

Homend

Home & Livinghomend.uk

Review data last updated .

Based on public reviews and response behavior.

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55 reviews over 769 days (about 2.2 per month). Busiest month: 31% of reviews. Languages: en 100%.

Overall Score

55/100
4.45 ★ average rating · 55 reviews
55/100 from 55 reviews over 6 months, limited confidence.

Home & Living average: score 68.6, rating 4.49 stars, reply rate 44.2%, over 6,704 ranked companies · benchmark 25 Oct 2026

Score

55.0

Industry average 68.6

13.6 below average

Rating

4.45

Industry average 4.49

0.04 below average

Reply rate

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Industry average 44.2%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#5645of 6704 ranked in Home & Living
Top 84% · Bottom Tier
#1 (best)#6704 (worst)
#5643Peer
#5644Peer
#5645This company
#5646Peer
#5647Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

80% of reviews positive, 15% negative

80%
positive
  • Positive80%
  • Neutral6%
  • Negative14%

Sentiment Balance

Covering February 2026 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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