Based on public reviews and response behavior.
157 days of reviews, with a steady monthly review flow. Busiest month: 23% of reviews. Languages: en 97%, fr 2%, unknown 1%.
Energy & Utilities average: score 66.0, rating 4.25 stars, reply rate 51.0%, over 506 ranked companies · benchmark 5 Nov 2026
Score
70.9
Industry average 66.0
4.9 above average
Rating
3.99
Industry average 4.25
0.26 below average
Reply rate
—
Industry average 51.0%
not measured
Among ranked Energy & Utilities companies
Only companies with enough recent, scoreable reviews are ranked.
78% of reviews positive, 20% negative
Covering August 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Based on 6 months of reviews, too short to read a trend
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 506 ranked companies in Energy & Utilities (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 22% of reviews against an industry average of 51%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 109 mentions with a sentiment score of 79.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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