Based on public reviews and response behavior.
100 reviews over 880 days (about 3.5 per month). Busiest month: 7% of reviews. Languages: en 100%.
Home Services average: score 69.6, rating 4.60 stars, reply rate 47.3%, over 1,412 ranked companies · benchmark 6 Oct 2026
Score
85.7
Industry average 69.6
16.1 above average
Rating
5.00
Industry average 4.60
0.40 above average
Reply rate
—
Industry average 47.3%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
95% of reviews positive, 4% negative
Covering August 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,412 ranked companies in Home Services (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 85.7 places the company in the top quarter of about 1,400 ranked Home Services companies (75th percentile: 79). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
"Customer Support" is the strongest recurring theme in the reviews: 86 mentions with a sentiment score of 92.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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