Customereye

HML Lettings

Real Estate & Propertyhmllettings.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 2,145 days (about 1.4 per month). Busiest month: 6% of reviews. Languages: en 100%.

Overall Score

61/100
4.72 ★ average rating · 100 reviews
61/100 from 100 reviews over 15 months, moderate confidence.

Real Estate & Property average: score 69.2, rating 4.36 stars, reply rate 47.3%, over 1,428 ranked companies · benchmark 22 Oct 2026

Score

60.7

Industry average 69.2

8.5 below average

Rating

4.72

Industry average 4.36

0.36 above average

Reply rate

—

Industry average 47.3%

not measured

Competitive Performance Rank

Among ranked Real Estate & Property companies

#1081of 1428 ranked in Real Estate & Property
Top 76% · Bottom Tier
#1 (best)#1428 (worst)
#1079Peer
#1080Peer
#1081This company
#1082Peer
#1083Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

94% of reviews positive, 6% negative

94%
positive
  • Positive94%
  • Neutral0%
  • Negative6%

Sentiment Balance

Covering March 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Problem Resolution
Hidden
Value For Money
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Real Estate & Property