Hismile

Cosmetics & Fragrance • Australiahismileteeth.com

Review data last updated August 12, 2026.

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Based on public reviews and response behavior.

Overall Score

66/100

+9.0 vs. last month2.29 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Cosmetics & Fragrance companies

#54of 191

Top 28% · Upper Half

#1 (best)#191 (worst)

#52Peer

#53Peer

#54This company

#55Peer

#56Peer

Overall Customer Sentiment

Above Average

39% of reviews positive, 60% negative

39%

positive

Positive39%
Neutral2%
Negative60%

Sentiment Balance

Covering July 2026 — 23 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 26% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,000 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

17.8%

Customer Support

14.6%

Loyalty

14.0%

Communication

13.5%

Pricing

13.3%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 17.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH70/100

70/100

signal score

•Built from a negative-review share of 59.9% across this company's analyzed reviews.
•22 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.3avg rating

5★

26.4%

4★

3.2%

3★

3.7%

2★

6.5%

1★

60.2%

Based on 1,000 analyzed reviews. Sentiment is improving: 45.2% of reviews in the last three months were positive, compared with 27.0% in the three months before that.

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