Customereye

Hexgo

Software & Web Serviceshexgo.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 154 days (about 20 per month). Busiest month: 39% of reviews. Languages: en 100%.

Overall Score

56/100
Short observation window (154 days)
+0.9 vs. last month4.90 ★ average rating · 100 reviews
56/100 from 100 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026

Score

55.6

Industry average 61.8

6.2 below average

Rating

4.90

Industry average 4.15

0.75 above average

Reply rate

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Industry average 34.4%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#2113of 3146 ranked in Software & Web Services
Top 67% · Mid Packup 419 from last month
#1 (best)#3146 (worst)
#2111Peer
#2112Peer
#2113This company
#2114Peer
#2115Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

85% of reviews positive, 13% negative

85%
positive
  • Positive85%
  • Neutral2%
  • Negative13%

Sentiment Balance

Covering October 2026 — 9 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 22% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Product Quality
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Customer Support
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Onboarding
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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