Customereye

Bubble Skincare

Cosmetics & Fragrance • United Stateshellobubble.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

69/100
−15.7 vs. last month4.43 ★ average rating · 999 reviews

Competitive Performance Rank

Among fully-analyzed Cosmetics & Fragrance companies

#36of 191
Top 19% · Top Tier
#1 (best)#191 (worst)
#34Peer
#35Peer
#36This company
#37Peer
#38Peer

Overall Customer Sentiment

Category Leader

76% of reviews positive, 23% negative

76%
positive
  • Positive76%
  • Neutral2%
  • Negative23%

Sentiment Balance

Covering July 2026 — 21 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 999 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
24.8%
Delivery Shipping
19.5%
Response Speed
11.1%
Pricing
10.6%
Customer Support
10.0%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 4.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM40/100
40/100
signal score
  • Built from a negative-review share of 22.5% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating
5
79.6%
4
5.8%
3
2.4%
2
2.1%
1
10.1%

Based on 999 analyzed reviews. Sentiment is slipping: 87.6% of reviews in the last three months were positive, compared with 94.1% in the three months before that.

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